Privacy Policy for VWP
At VWP, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our services through the VWP app, which provides virtual phone number services. By using the VWP app, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use the VWP app:
- Personal Information: When you create an account, we may collect personal information such as your name, email address, phone number, and billing information.
- Usage Data: We collect data on how you interact with the app, such as device information, IP address, app usage patterns, and crash data.
- Communication Data: As part of our virtual phone number services, we may collect details about calls, messages, and other communications made through the app.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the VWP app and its services.
- To process transactions, payments, and provide customer support.
- To send you updates, promotional materials, or other communications, with your consent.
- To monitor and analyze usage patterns for improving the app’s functionality and user experience.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who help us operate the app, process payments, or perform other services on our behalf.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices
- Account Information: You can update or delete your account information by accessing your account settings in the app.
- Marketing Communications: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
The VWP app is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app or on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: